1. Information Law 34/2002 on Information Society Services (LSSICE)

DAINA S.A. with CIF 908797-S and NRT: A-700457-Z in accordance with the provisions of article 10 of the LSSICE informs you that the commercial company is a company registered in the Mercantile Registry of Andorra, with address in Carretera d’Arinsal, s/n AD400 Erts, La Massana (Andorra), (hereinafter Sant Gothard).

You can contact us by phone (+376) 738 787 and by email at

The aforementioned merchant is the owner of the domain name and the Internet page accessed through the domain:

2. Terms of use

The terms “You” and “User” are used here to refer to all the individuals and/or entities that for any reason access this website.

Sant Gothard makes available through information and services related to our hotels, such as Online Room Reservations, Pre-booking Service, Hotel Finder, Price Finder, Pre-booking of Rooms and Conventions, Customer Service and Workforce (hereafter “services”).

The use of the page and / or its services will be the full and unreserved acceptance, and the validity of each and every one of the General Conditions compiled in the latest updated version of these rules of use, which is why the user must be aware of the importance of reading them each time they visit our website. The access and/or use of certain services offered to users (hereinafter the user) at may be subject to certain conditions that, depending on the cases, substitute, modify and/or complete these rules of use, Therefore, the user, before accessing and/or using certain services and contents, must read and accept the aforementioned conditions.

2.1 The user agrees to use the page and the services made available to them through this, in accordance with the Law, morality, good customs and public order, as well as those stipulated in these rules of use. Consequently, you are forced not to use the page or the services, for purposes or effects that are unlawful and/or contrary to what is established in these rules of use, harmful to the rights and/or interests of third parties or that, in any case, may impair the page and/or its image, prevent its normal use, or the services accessible through it, or by the rest of the users.

2.2 Sant Gothard will be able, to give more agility to the operation of and for the benefit of users, to modify unilaterally, at any time and without notice, the services given or any substantial aspect of the current page, or the operating conditions, Techniques and use of services. In the same way, users, in order to improve the service and establish an optimal quality level, the ultimate objective of Sant Gothard, may suggest those changes that you believe are useful, by contacting the webmasters through the email address

2.3 users must observe any instruction that, by e-mail, or, Saint Gothard or their duly authorized personnel, provide.

3. Commercial and Electronic Communicationss

At Sant Gothard we follow a policy of “permission marketing”, which is why we request your consent in reference to Commercial Communications by electronic means that we can send to you. We inform you that in accordance with the provisions of articles 20 and 21 of the LSSICE, that the data that you send us, we will use them to carry out these commercial communications of our services that may be of interest to you, you give us your consent for the sending of electronic commercial communications for the set of products and services that we offer, in the same way that others related to the hotel sector, trips, gastronomy and leisure.

All of the foregoing without prejudice to the right of you to revoke at any time the consent given for the receipt of commercial communications, by writing to the email referred to above at the following address:

4. Grounds for exclusion

Sant Gothard reserves the right to temporarily or permanently exclude users in any of these examples. For breach of any of the General Conditions of Use established in this document. For non-compliance with laws, morals, and public order and in a special way, but not limited to, the use of the website or our services is not allowed in such a way that they include (i) material that infringe copyright not duly authorized or infringes any other Intellectual or Industrial Property rights, (ii) offensive or offensive material against public security and national defense, (iii) material that makes an apology of terrorism, racism , or other discriminatory behaviors on grounds of race, sex, religion, opinion, nationality, disability or any other personal or social circumstance, (iv) material that attacks against youth and childhood, in particular pornographic type, especially the that attacks against minors, (v) threatening, defamatory, or incitement to violence.

In accordance with the provisions of the LSSI, Sant Gothard will proceed to the interruption of the service as soon as it has effective knowledge that any unlawful activity occurs or the property or rights of third parties are injured.

The exclusion of the user will not imply the resignation of Sant Gothard in carrying out the corresponding legal actions or the compensation that corresponds in law.

5. Right to Modify the Rules of Use

Sant Gothard reserves the right to modify unilaterally and without prior notice, any of the terms and conditions of the current Rules of Use, in the terms and conditions it deems appropriate, informing users of the modifications made through

6. Intellectual Property and Copyright

All the information contained in, its graphic design and the code in HTML language, JAVA, JAVA Script or Active X, is protected by copyright or other rights of intellectual property protection. These rights belong exclusively to Sant Gothard or its licensors. Internet users who access this website can view the information contained therein and make private downloads or reproductions to their computer system, provided that the elements reproduced are not subsequently ceded to third parties or that are installed on a connected server on the Internet or on a local network. It is not permitted, without prejudice to all that contained in these Rules of use, distribution, modification, assignment, public communication, reproductions or any other act of part or all of the information published in published on, without prior authorization of Sant Gothard.

The user will have to use the contents and information collected in, diligently, correctly and lawfully, and specifically, only for personal and non-commercial use, provided that the content or any other content is not removed or modified Issue of copyright sources and more identifying data of Sant Gothard or third parties, that is, respecting its original form. Any reproduction or copy, that is, respecting its original form. Any reproduction, copy or distribution or publication, of any kind, of the content of the information published in without prior written authorization of Sant Gothard is prohibited. Authorization for reproduction can be requested at the email address

In the event that any user or third party considers that any of the existing content in has been entered into it with copyright infringement or intellectual property protection rights, please contact Sant Gothard, sending notification to the email address, which includes at least the following elements: a) Name, address, telephone number and email address of the claimant. b) Details of the copyright holder or other intellectual property rights that may have been infringed. c) Indication of the content infringed and location on the page d) Statement that the introduction of the contents has been made without the express authorization of the copyright holder or other intellectual property rights. Without prejudice to what has been mentioned in the preceding paragraphs, Sant Gothard reserves the right to defend against claims based on current regulations on advertising and copyright or other intellectual property protection rights.

7. Hyperlinks

7.1 In the event that refers through links to advertising or third party websites, Sant Gothard does not commit to controlling and does not control, prioritize or make the services, contents, data, files, products and any type of existing material on the website or web pages of third parties, so that Sant Gothard will not respond, under any circumstances, to the legality of the contents of the aforementioned page/s, being the sole responsibility of the third party, as an example and not limiting, the respect of the legality, moral, good customs and public order, of the contents, in the same way that they ensure that they do not harm third party rights. The existence of a hyperlink does not presuppose any relation between Saint Gothard and the owner of the web page in which it is established.

7.2 Those users or third parties that intend to establish a hyperlink to the page must guarantee that this hyperlink only allows access to the pages or services of the page, but does not, but not limited to, Content reproduction, deep-links, browsers, inaccurate or incorrect statements, about the content or the website of In spite of those signs that are part of the hyperlink, the user will guarantee that the web page to which this hyperlink is established will not contain trademarks, trade names, signatures, denominations, logos, slogans, any type of distinctive sign belonging to Sant Gothard.

8. Exclusion of guarantees and liability

8.1 Sant Gothard does not guarantee the reliability, availability or continuity of the operation of its website or of the products or services made available to the user, thus excluding any responsibility for damages and / or prejudices of any nature that may be a cause Due to the lack of availability, reliability or continuity of your web page or its services, it will, in spite of this, seek to facilitate, to the extent of its possibilities, technical assistance to the person affected.

Sant Gothard will not be responsible for the interruption of the service, suspension, temporary server crash or termination of the information or services, or any possible omissions, loss of information, data, configurations, improper access or breach of confidentiality that originate in technical problems, communications or human omissions caused by third parties or not attributable to Sant Gothard.

8.2 Sant Gothard does not commit itself to controlling and does not control previously, the absence of viruses or elements in the content that may cause alterations in the software or hardware of the users or people who visit the pages, so that it will not respond to the damages and damages of any nature that could be derived from them.

8.3 Sant Gothard does not undertake to control and does not control, prior, approve or make the services, contents, data, files, products and any kind of material existing on the website or web pages of third parties, so that Sant Gothard will not respond , under no circumstances, of the legality of the contents of its web page, being the exclusive responsibility of the third parties, as an indication of and not limiting, the respect of the legality, moral, good customs and public order, as well as those who do not harm third party rights. In accordance with the LSSICE, Sant Gothard will not be liable for the information that we may refer to if we do not have effective knowledge that the activity or information that we are referring to is illegal or damages goods or rights of third parties. It is understood that there is “effective knowledge” according to the LSSICE when a competent organ has declared the illegality of the data, ordering the withdrawal or imposing access to them, or declaring the existence of the injury and Sant Gothard knew the corresponding resolution.

8.4 Sant Gothard does not undertake to control and do not control, nor does it guarantee the reliability, availability or continuity of the operation of the products or services made available to the user by third parties hosted outside of, thus excluding any responsibility for the damages and/damages of any nature that may result from the lack of availability, reliability or continuity of your website or its services. The user will respond to the damages and/or damages of any kind that Sant Gothard could suffer as a consequence of the breach by the user, the law or any of the general conditions set forth in this agreement.

9. Safeguarding of the Rules of Use

If one of the stipulations of these Rules of Use is declared void or inoperative, the rest of the Terms will be maintained in the agreed terms. Sant Gothard undertakes to replace the stipulation affected by invalidity by approaching as close as possible to the intention initially pursued by the parties.

10. Privacy Policy for personal data

Sant Gothard has defined its data protection policy in accordance with the provisions of the EU Regulation 2016/679 (General Data Protection Regulation) regarding the data that you voluntarily and freely make available through our website. To check our policy, do it clic aquí.

11. Applicable law and jurisdiction

The applicable law in case of dispute or conflict of interpretation of the terms that make up these Terms of Use, as well as any other question related to the services of Saint Gothard, shall be Spanish law.

In order to resolve any dispute that may arise as a result of the use of the website and/or its services, the parties agree to submit to the jurisdiction of the judges and courts that are established in the regulations regarding procedural and/or of consumers and users for the assumption of being a consumer. If it were not taken into consideration, it is agreed to submit it to the Judges and Courts of the city of Barcelona.

12. Complaints and Claims

The user can make their complaints, claims or any other comments they wish to make, via the contact details provided at the beginning of these Terms.

For your claim, you can contact

The maximum term of resolution will be 30 days counted from the day after the presentation of the claim. Once this term has elapsed, without the claim being resolved, it will be deemed dismissed for timely purposes. All this, in accordance with the provisions of Royal Legislative Decree 1/2007 of November 16, which approves the reworded text of the General Law for the Defense of Consumers and Users and other complementary laws.

13. Clause guarantee deposit

When making the check-in, the reception staff will require the client to present a credit card of their ownership with the only practical effects to guarantee the possible incidents that could occur during the stay in the hotel.

The treatment of these data enjoys the protection indicated in the section related to the Política de Privacitat present on the web.

In a subsidiary way, and for those customers who do not want them or do not wish to present a credit card of their ownership, they must deposit the amount corresponding to the amount of the reservation made, which will be refunded in full At the time of check-out, once the incident has been verified.